Privacy policy

Who is responsible for the store's information

AKERIOAEG INC operates the AKERIOAEG storefront at https://akerioaeg.com. This notice explains how AKERIOAEG INC collects and processes personal information when a visitor browses the store, places an order, contacts support, or requests a return. AKERIOAEG INC is responsible for the store's own processing decisions. Shopify and other providers can also have responsibilities for processing they perform for their own services.

Information collected

When a customer places an order or contacts support, AKERIOAEG INC receives information such as a name, email address, billing and delivery addresses, order contents, payment status, transaction references, and correspondence. A telephone number may be collected at checkout if supplied or needed for delivery. Return correspondence may include photographs and a description of an order problem.

Browsing can generate device and usage information, including an IP address, browser type, device information, cookie identifiers, pages visited, and interactions with products, a cart, and checkout. The information collected depends on the features used, privacy choices, and technologies active on the store.

Payment-card and digital-wallet information is processed through the checkout payment providers. AKERIOAEG INC generally receives payment status and limited transaction details rather than a complete card number or security code. Do not send full payment-card details or authentication codes by email.

Why information is used

AKERIOAEG INC uses personal information to process orders, confirm payments, arrange shipment, provide tracking, answer support messages, handle cancellations and address changes, manage returns and refunds, and keep required business records. AKERIOAEG INC also uses relevant information to maintain website security, detect suspected fraud, investigate disputes, and comply with applicable legal requirements.

Where permitted and where the relevant functionality is enabled, AKERIOAEG INC may use browsing and purchase information to understand website performance, improve product information, personalize the shopping experience, or deliver relevant advertising. Promotional email is subject to the applicable permission and opt-out requirements. A customer can unsubscribe from promotional email without stopping necessary order, delivery, or refund messages.

Shopify hosting and processing

The store is hosted on Shopify. AKERIOAEG INC shares order, contact, device, and shopping-interaction information with Shopify so Shopify can provide the platform, checkout, order administration, security, and related services. Shopify collects and processes customer information through the store and can use service providers in other countries.

Shopify also has responsibilities for certain processing connected to its own consumer services. Requests concerning AKERIOAEG INC's store records can be sent to support@akerioaeg.com.

Other recipients

AKERIOAEG INC provides relevant information to payment processors, carriers and fulfillment providers, website service providers, and professional advisers when necessary for the stated purpose. For example, a carrier receives the delivery name and address and any contact details needed to complete delivery; a refund provider receives the transaction information needed to return a payment. Providers should receive information appropriate to their role rather than unrelated support or browsing records.

AKERIOAEG INC may disclose relevant information where required by law, to respond to lawful requests, protect people or systems, or establish or defend legal claims. In a business transfer, information may be transferred subject to applicable protections and any required notice. AKERIOAEG INC does not sell customer contact lists for money. This does not mean that all advertising-related data sharing is outside the legal definition of a sale or sharing; the choices described below address those activities where applicable.

Cookies and advertising choices

Necessary cookies and similar technologies support functions such as the cart, checkout, preferences, and security. Additional analytics or advertising technologies may operate where enabled and permitted. Where consent is required, non-essential processing should occur only after the appropriate consent.

Visitors can use the cookie controls or data-sharing opt-out controls made available by the store, and can contact support@akerioaeg.com to withdraw consent or exercise an applicable opt-out right. Browser settings can limit cookies, although doing so may affect checkout or other functions. Where applicable law requires recognition of an opt-out preference signal, AKERIOAEG INC honors valid signals, including Global Privacy Control, through the store's supported privacy controls.

Access, correction, deletion, and other rights

Depending on the applicable law, a person may request access to personal information, correction, deletion, a copy or transfer of information, limits on certain processing, withdrawal of consent, or an opt-out of sale, sharing, or targeted advertising. A person may also have rights relating to sensitive information, authorized agents, or an appeal of a denied request. AKERIOAEG INC does not use sensitive personal information to infer personal characteristics for advertising.

Send a request to support@akerioaeg.com and describe the right being exercised. AKERIOAEG INC may request proportionate information to verify identity or an agent's authority; do not send unnecessary identity documents or payment credentials. Requests are handled within the deadlines required by the applicable law. If a request is denied, AKERIOAEG INC explains the reason where required and how to seek an applicable appeal. Customers will not be unlawfully discriminated against for exercising privacy rights. Deletion may be limited where records must be retained for tax, accounting, security, an unresolved order, or legal obligations.

Retention and safeguards

AKERIOAEG INC retains information for as long as reasonably needed for the purpose for which it was collected, including order fulfillment, support, returns, required records, fraud prevention, and dispute resolution. Retention depends on the type of record and applicable legal requirements; information is not retained indefinitely simply because it can be stored.

AKERIOAEG INC uses reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved. No system can promise absolute security. Customers should protect account credentials and report a suspected security issue to support@akerioaeg.com.

International processing and children

Although the store's shipping service is within the United States, Shopify and other service providers may process information in the United States or other countries. Where applicable law requires protections for a transfer, the responsible organization must use an appropriate lawful mechanism or safeguard.

The store is not directed to children under 13, and AKERIOAEG INC does not knowingly collect their personal information. A parent or guardian who believes a child has provided information can contact support@akerioaeg.com to request review and appropriate action.

Updates to this notice

AKERIOAEG INC will update this notice when its contents change. Where required, AKERIOAEG INC will provide additional notice or obtain consent for material changes in processing rather than relying solely on the publication of revised text.

Contact Information

Store: AKERIOAEG
Website: https://akerioaeg.com
Email: support@akerioaeg.com
Phone: +1 (520) 891-0462
Address: 207 Hemlock Dr, Flowood, MS 39232, US
Support Hours: Monday – Friday 9:00 AM – 6:00 PM (UTC-5), excluding public holidays.